Greenway making headway with expansion of HVAC services business in Nashville - Memphis Business Journal:

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The company, which was founded in 2003 by Whit employs70 people. Greenway says the Nashvillew location has been open for more than a but has hit some snags alongthe way. The company specializes in HVAC services, plumbing and appliance "We've got 10 people but it has been a roller coaster ride becausewhen you'rw not there supervising, you're going to have some Greenway says. "We had to do our homework and find the righ tpeople there, which is something we never had to do The Nashville operation starteed to turn around when he sent his daughter to run the Once accountability was there, the location began to The decision to expand into Nashville, Greenway says, was similar to the concept behind restaurants: When you have one good you want to have multiple He admits it took more work than he thought.
But Greenwahy is no stranger tohard work. Before he started Greenwayy Home Services, he was a farmerd in Blytheville, Ark. He then moved into appliance repair for a company that was soldto , which shut it down because it didn't need a service company. Greenway startedr a warranty repair company in 1989 and ServiceMastet approached him about working for its American HomeShielf brand, which offered warranties and services to household "The business was simple: if something was covered, they replacedc it," he says. "But they pushed theirr contractors hard, which made them better.
" He took what he learned at Americaj Home Shield and started Greenwah Home Servicesin 2003. His companuy had revenues of about $300,000 the firstr year and has steadily doubledsince then. The companh currently has revenues ofabout $7 "We don't look at how much we can get he says. "We want customers for Larry Clayton, a financial professional with , says he has referrecd Greenway Home Services to several but his reason for working with the company ismore "If I'm out of town and something goes my wife knows who to call for any of our Clayton says.
With everything from fuel and trucks to benefitsa for employees more expensive now than fouryearss ago, Greenway says the company made the same money in 2000 doingv half the work than it does now, but the larger companh has more overhead, too. It currently has 16 HVAC nine appliance technicians andnine plumbers. It also runs five differengt teamsof installers. He wants the companyt to stay whereit is, growth-wise, for a littlw while.
His staff averages 200 calls a day, and summee is the busiest time of the When the Nashville operation grows to acomparablew size, he'll look at a third locationm either in Knoxville or North Mississippi, but he wants to focusw on paying off company debt and exploring profit sharing for which he says are the driving forced of the business. "If I didn'g have employees, I'd have nothing. If I had terriblre employees, I'd have nothing but headaches, but if I have great employees, my companty grows," he says. "We've got a lot of peopl that touch a lotof services." Address: 7550 E.
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