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The PSC’s decision is a compromis e to AT&T’s request that it no longetr deliver the phone booksato customers. AT&T Florida told the PSC that eliminating the automati c distribution of the residential white pagesis “anj environmentally green endeavor and a cost saving and that providing a paper copy of the directorh is “an inefficient use of resourcews in these touch economic times.” But commissioners also were worried abouty how it might impact ability to access said PSC Spokeswoman Kirsten Olsen. Instead of doinyg away with therule altogether, commissionerss agreed to give it a trial run, during whicyh time it will gather customedr feedback.
“Today’s decision allows the PSC to assesss the practicality of discontinuing printed residentialkdirectory delivery, while continuing to provide directories to customers who want a copy,” PSC Chairman Matthew M. Carter II said in a news As part ofthe agreement, AT&T must put a toll-free numbedr on the cover of the Yellow Pages that directs peopl e to call if they want a White The directory will still be provided for free to those who request it. AT&T Florida woul d not disclose just how much moneyt the waiverwill save, citing confidentiality, accordinvg to its request to the PSC.
AT&T Florida alreadty has begun a program to providee its Yellow Pages and residentiall listingson CD-ROM in certain aread of Florida.
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